Please read these Terms and Conditions carefully before registering or using any mycuci services. By using this platform, you agree to comply with all terms stated herein.
Before reading the full terms, here are the most important things every mycuci member needs to understand.
Only individuals aged 18 and above are permitted to register and use the mycuci platform. Identity verification is required during the KYC process.
Each player is only permitted to hold one active account on mycuci. Duplicate accounts may result in suspension or termination without prior notice.
All bonuses and promotions are subject to varying wagering requirements. Please read the individual bonus terms before use.
All withdrawal requests require a fully verified account. Minimum withdrawal limits and the KYC review process are mandatory prior to any fund transfer.
Any attempt at fraud, use of automated software (bots), game manipulation, or suspicious activity will result in account closure and balance forfeiture.
Mycuci reserves the right to update these Terms and Conditions at any time. Notice of changes will be communicated via the platform, and continued use constitutes acceptance of the new terms.
In this Terms and Conditions document, the following words and phrases carry the meanings stated unless the context requires otherwise:
These Terms and Conditions, together with the Privacy Policy and any applicable bonus terms, constitute the entire agreement between you and mycuci regarding your use of this platform.
To register and use the mycuci platform, you must meet all of the following eligibility requirements:
You must be at least 18 years of age at the time of registration. mycuci takes this responsibility seriously and will conduct age verification during the KYC process. If an account is found to have been registered by an individual under 18, it will be closed immediately and all balances forfeited without exception.
You are solely responsible for ensuring that the use of online gaming platforms is permitted in your location or jurisdiction. mycuci is not liable for any violation of local laws that may arise from the use of this platform.
All information you provide during registration must be accurate, complete, and up to date. Providing false or misleading information during registration may result in account closure without a balance refund. You are responsible for keeping your account information current should any changes occur.
Each individual is only permitted to hold one (1) active account on mycuci at any given time. Multiple account ownership by the same individual — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited.
You are solely responsible for keeping your password and account login details confidential. mycuci will never request your password through any communication channel. If you suspect your account has been accessed by an unauthorised party, contact mycuci support immediately.
Mycuci reserves the right to request identity verification documents at any stage, including but not limited to:
Failure to submit the requested documents within the stipulated period may result in the account being temporarily suspended until verification is complete.
Mycuci supports a wide range of secure and convenient deposit methods for Malaysian players, including online banking (Maybank, CIMB, Public Bank, RHB), FPX, and e-wallets such as Touch 'n Go, GrabPay, and Boost.
Deposits via FPX and digital wallets are typically credited to your mycuci account instantly or within a few minutes of a successful transaction. If your deposit has not been credited within 30 minutes, please contact mycuci support with proof of transaction such as a screenshot or reference number.
Mycuci is committed to processing withdrawals promptly and transparently. However, certain conditions must be met before a withdrawal request can be processed.
Mycuci processes valid withdrawal requests within 24 business hours. Additional time may be required depending on the chosen withdrawal method and internal verification procedures. Withdrawals requiring further review — such as large-amount requests or newly verified accounts — may take slightly longer.
Mycuci offers a variety of bonuses and promotions to members, including a welcome bonus for new members, reload bonuses, weekly cashback, and other periodic promotions. All bonuses are subject to specific terms stated alongside the relevant offer.
Every bonus received by a mycuci member carries its own wagering requirement. A wagering requirement refers to the total amount of the bonus (or in some cases, the deposit plus bonus amount) that must be wagered before any winnings derived from that bonus can be withdrawn.
Only one welcome bonus may be claimed per new member. Bonuses cannot be directly converted to cash — only winnings earned after the wagering requirement is met may be withdrawn. mycuci reserves the right to modify, suspend, or terminate any promotional offer at any time with or without prior notice.
All games offered on mycuci use Random Number Generator (RNG) technology that has been independently verified and audited by qualified third-party bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party.
Minimum and maximum betting limits for each game are determined by the respective game provider and displayed within the game interface. mycuci reserves the right to impose additional betting limits on specific players at its own discretion.
As a mycuci member, you have certain responsibilities to uphold in order to ensure a safe and responsible gaming experience for yourself and the wider player community.
Mycuci strongly encourages responsible gaming. You are responsible for:
More information on responsible gaming and available support resources can be found on the Responsible Gaming ours.
Using the mycuci platform for money laundering, fraud, identity forgery, or any other illegal activity is strictly prohibited. mycuci cooperates fully with authorities in any investigation related to suspicious activity and reserves the right to report any suspected transactions to the relevant authorities.
Mycuci reserves the right to suspend or close any member's account, with or without prior notice, under the following circumstances:
You may close your mycuci account at any time by contacting our support team. Prior to closure, all outstanding bonus wagering requirements will be cancelled and any remaining cash balance will be processed for withdrawal once the required security checks are completed.
To the extent permitted by applicable law, mycuci is not liable for:
Mycuci is always working to ensure the platform runs smoothly and securely. However, this platform is provided "as is" and mycuci makes no guarantee of fully uninterrupted service continuity.
Mycuci takes the privacy and protection of members' personal data very seriously. The collection, use, and storage of your personal data are governed by our separate Privacy Policy, which forms part of the overall agreement between you and mycuci.
By registering with mycuci, you agree that mycuci may collect and process your personal data for the following purposes:
For full details on how we handle your personal data, please refer to Privacy Policy ours.
Mycuci reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. The latest version will always be available on the mycuci website, with the most recent update date clearly indicated.
Your continued use of the mycuci platform following any amendments to these Terms and Conditions constitutes your acceptance of the revised terms. It is your responsibility to review the Terms and Conditions periodically to stay informed of the current applicable terms.
In the event of any conflict between the Bahasa Melayu version and any other language version of this document, the Bahasa Melayu version shall prevail. Any disputes arising from or in connection with these Terms and Conditions shall be resolved in accordance with applicable law and under the appropriate jurisdiction.
Create your mycuci account today and enjoy a safe, fast, and exciting online gaming experience. A welcome bonus is waiting for you.